## Basic Info:
Platform: Xbox Series S
Issue Type: Crash
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
## Bug Description:
Upon starting the game for the first time, you get a Xbox notification that it is syncing data from the cloud, then the game reaches the intro video, and once you press A to skip the cutscene, it very briefly showes the ingame menu (a mere flash), then the game crashes to the Xbox S dashboard, no error. Just bam back to the dashboard. Upon starting the game a second time, no syncing information popup is shown, and you can’t skip the intro video at all, it plays until the end until you get a black screen. It stays like this forever. All the while three little icons are showing in the bottom left corner. This is currently happening on two seperate Xbox S consoles/accounts (me and my sons). Both game installations are from the game pass. Have been playing fine for the last couple of days. Since yesterday evening these problems appear.
## Bug Reproduction:
Start xbox > get to dashboard > start game > press A to skip cutscene > crash to dashboard > press A to start game again > unskippable cutscene while the game keeps loading forever until intro end and black screen is shown, and three little dots in bottom left corner keep flashin
## Attempts to fix:
- Cleared Xbox cache by holding power button 10 seconds and undplugging for a couple of minutes
- Did a soft factory reset of the Xbox
- Deleted all local save / cache