Please be patient. Reports go to G-portal, which hosts the official servers. European G-portal staff also have holidays right now (EU law). Sending additional reports will only slow down fixing other issues, not speed up fixing your own. They will see your report and they will look into when they get there.
I suggest you make one more report as detailed as possible and provide timestamps for when this issue happens, so that they can verify the event logs. Collect information from other players, if possible. Then, wait up to 14 workdays (weekends not included) and check if your issue has been resolved. Issues can’t always be instantly fixed.
Furthermore, I’m sure Hugo will see this post eventually and poke G-portal staff.