Game mode: Online / oficial server
Problem: Crash
Region: 3216 EU
I contact you again due to oficial server 3216 EU crashed/Lag/shutdown everyday. People server can, t play conan and we Are very tired.
Please funcom, we Need fix this problem. We don, t play 1 week ago.
Please be patient. Reports go to G-portal, which hosts the official servers. European G-portal staff also have holidays right now (EU law). Sending additional reports will only slow down fixing other issues, not speed up fixing your own. They will see your report and they will look into when they get there.
I suggest you make one more report as detailed as possible and provide timestamps for when this issue happens, so that they can verify the event logs. Collect information from other players, if possible. Then, wait up to 14 workdays (weekends not included) and check if your issue has been resolved. Issues can’t always be instantly fixed.
Furthermore, I’m sure Hugo will see this post eventually and poke G-portal staff.
good morning today I woke up in the desert, but I have nothing of what we did yesterday we built, we learned, we rushed, I have lost all the materials, animals, armor, weapons, please I need to recover everything, thank you
Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.
21:29 GMT +2 and server continuous lagger , today we haven’t been able to play for a week. you think this is normal but in any company this is a disaster @Hugo
17:00 GMT+2 server lagger, again. I suppose it is a computer mystery impossible to solve. in any case, another day without being able to enjoy a product that paid. 20 years playing video games something like this has never happened to me