Bad support - Falling through the world to my death

[DarkArchon313]

Recently reported a bug. You responded with this…

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HighSaint - Customer Support

Greetings DarkArchon313!
Thank you for reporting your situation and welcome to our forums!

In order for our team to properly assist you, please provide us further information following the below Bug Report Template:

Bug Reporting Template We’re testing out a new forum component that allows for drop down menus and forms. While this is not a perfect solution for bug report forms, the goal is to make bug reporting easier and smoother. This is far from a final version and is subject to change or even be scrapped. Thank you! Once you fill out the form, the information prints in a box at the bottom of this post. Please scroll down so you can copy and paste for your own bug report. Basic Info Please fill out…

We’ll be awaiting your report!

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Just so you KNOW. Your bug report link doesn’t work. Yet again, ONE MORE thing you people can’t seem to get right. If you reply to my message and ask me to submit something, maybe have an actual way for me to do that rather than a glitched and flawed system that doesn’t work and a link that gives you an error message. Every day is a new glitch from you people, or one more sign that you have no idea what you are doing. Again… You should be ashamed.

[Rust]

They want it in the template. It’s a pain in the arse but I wrote the template down and just manually type it out.

If it’s still happening make sure to get a clip.

It’s a frustrating process but the threads will just keep getting locked until the template is used.

[Lucidique]

The template is annoying at first, but with a little patience, you’ll get used to it.