Cannot load battle pass, bazaar, or challenges, cannot submit in game report

Platform: PlayStation 4
Issue Type: Battle Pass
Game Mode: Single Player
Server Type: PvE
Map: Isle of Siptah
Server Name: N/a

Bug Description:
Unable to load battle pass, challenges, or bazaar tabs. Also unable to submit report in-game. Cannot access items or Ancestral knowledge previously purchased. Has been nonfunctional for more than a month.

Bug Reproduction:
Click those tabs. Says unable to load. Or, try to submit a report, no error, will not submit.


Greetings Goddessdawnie!
Thank you for reporting your situation and welcome to our forums!

In order for our team to properly assess the situation, please submit a ticket through our Zendesk platform:

Important: Please Make sure to select “Purchase issues” as the issue type.

Our team will await your report!


Welcome to the Forum @Goddessdawnie when you have this problem are you connected to the internet if not this could be the issue offline the game can’t recognize what Dlcs you own. Good luck Exile :+1:

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