Can't using items

Hello, I need help with the items in the new DLC. I made a purchase, but I can’t use items from DLC because I get a message that I didn’t buy. Although on Steam I have DLC in my library and I have proof of purchase. Someone can explain this? Because support steam is helpless.

Have you tried restarting steam and checking if the DLC is properly installed and active?

yes i did. Now is okey. This problem is solved but I struggled with this problem for days

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