Connection Issue - Reset requires

Game mode: [Online | PVE]
Problem: [Crash | Bug]
Region: NA


Can you reset server 2811 please? I’m have a connection problem, and from my research on your forums the only way to fix it is for you to reset the server. Your help with this would be greatly appreciated!


Steps on how to reproduce issue:
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1 Like

Game mode: [Online | PVE]
Problem: [Crash | Bug | Performance | Misc]
Region: [NA]


Still having a connection issue. This has been happening for five days now. Please do something! This is ridiculous!


Steps on how to reproduce issue:

  1. Log in
  2. Game loads, then back to main menu with the error

Hello @Brockthebarbarian, thank you for getting in touch!

Please refrain from opening multiple posts, it delays our efforts in monitoring the forums and gathering data.

Server 2811 has been recently restarted as part of the daily automated process, should you still have any issues with this specific server please let us know if it also occurs with other servers, and if possible share your country and ISP with us so that we can relay it to our team and see if there is any outage at the moment.

Hey Hugo, sorry about the multiple posts. I’m a little frustrated.
Tried servers 2811 (which I play on) and server 2810 and they both send me to main screen with “Pending Connection Failure”. I tried a private server and NA official server 2504 and both of those worked.
My ISP is Shaw and I’m in Edmonton, Alberta, Canada. Hope this helps.

No harm done @Brockthebarbarian, thank you for taking the time to share additional details, should any friends or clan members of yours have the same issue please provide their information as well, as all data is useful.

My clan mate, who lives close to me doesn’t have this issue.

Oh, and the ping for servers 2810, 2811, 2726, 2727, 2728, 2729, 2730, are 9999 with 0 players playing. Other servers appear to be working fine.

No problems for me on that server. Id try a router reboot or change the ip and such. There is a question of lag on 2811 but only when 5 or more are on for me.

Thanks poindextor. I’m back in! Where are you in the game? I could use some help with bosses…

I have started my own server my gamertag is like this one message me on there.

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