A known issue can sometimes cause unlocked equipment to be “stuck” as locked while unlocked. Don’t panic! This is easily fixed through the following workarounds:
Through the Equipment Window:
- Open the “Wear” window (lower left-hand corner of default UI)
- Left-click the lowercase “i” in the upper left-hand corner of the “Wear” window
- Click “Unlock All Items”
- Try again!
Through the Preferences Window:
- Open Preferences (F10)
- Under GUI, select “Equipment Window”
- Toggle “Lock Equipment Tabs” on and off again
- Try again!
If you’re still experiencing issues utilizing unlocked equipment item slots after taking these steps, please submit an in-game petition using the /petition command in your chat window. A Game Master will be happy to investigate further.