I am on PS4 please help

Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [Here]

Every time I try to play it shut off my internet
[Free text]

***I don’t Kno what eles to do I am lost please fix Soni can play

Steps on how to reproduce issue:
1.i tried to reset ps4
2.had my internet check which is perfect
3.delete game reinstall twice

same here.
refund please