Logging into an official server is currently impossible.
During the loading process I get the message: Suspension information failed
I would be very grateful for a solution suggestion.
Game mode: Online official
Type of issue: Crash, Bug, Other
Region: EU
Mods?: No
Edition Steam
Wait for your ban to be lifted?
The lock should actually be over for several days.
You got banned. You need to ask the reason over zendesk
https://funcom.zendesk.com/hc/en-us
That is the message I got when I was banned
How long did it take you to get access again?
Have written a ticket a few days ago but still can not log in.
I got the answer on the next day i asked.
They told me why and how long.
For me and my clan it was 5 days. And after these five days we were able to login again.
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