Many issues even getting help is very annoying. I'm trying to get in touch with game support what is goin on here

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Please c > ## Basic Info:

Platform: Steam
Issue Type: Gameplay
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: dont know but its an official one
Mods: level 250


Bug Description:

Since the new chapter 3 started my character is walking backwards or sideways when I’m having her go forwards. My more items are going missing from the hammer menu. The building pieces are missing I only have the bare basics showing. I am level 61 and have already unlocked these items. They show unlocked in the knowledge menu but are not showing in the hammer menu. I have tried many times to reset the knowledge points but it’s not working correctly. I have to do it many times to get the same items I had before. points aren’t spending correctly it’s using more points to unlock items than it should. what i mean is i have to click on it more than once to unlock items and each time it spends the points. I’m new to this game and have been having so many problems with it since day one. It has become more annoying than fun. especially since chapter 3. because the problems have gotten much worse. The other problem is if i find an item that isn’t unlocked like a picture or rug ect I couldn’t use that item. I had to spend knowledge point to be able to use them. starmetal items were missing for a long time but now that other things are missing it’s showing up in the knowledge menu but some times it’s not show anywhere else. same thing for some steel items. The master chef is only showing in the knowledge menu. I don’t know it there’s something im suppose to do other than unlocking it? also the journey isn’t recognizing when i have completed some steps. like the grand master armorer knowledge is already unlock but it’s not showing done, i have killed many times with poison but it not showing as done. i made sure the this journey were selected before doing them. no matter how many times i redo the steps it’s not showing as completed. there’s more than one journey steps that are not working correctly. I’m having so many problems i may miss some. i think my game is corrupted. i have already tried many times to reinstall and delete all game files. I’m very annoyed with having to restart the game. now my thralls, plants weapons ect are intermittently going missing. I’m only using one mod but these problems were happening before i tried the mod. I have tired more than one mod but have removed them cause the problems go worse with some so i thought. sadly even after removing the mods the problems are still happing so its not the modes. now tonight when i logged back into the game most of my thralls are stuck in the floor my items that were in my hotbar or what every its called are missing. the grandmaster items were all missing until i reset the knowledge many times. but i had to reset them again tonight so now they are gone if i hadn’t built them i wouldn’t have them now. but i need to be able to rebuild them in a new location as mine going to moving my base to a better area. also the map isn’t working right it at times shows me im going in the same direction even when i have went a completely different way also for example it shows my base on the left but its actually on the right side. some markers i have placed have gone missing. is there away i can get a copy of the game that really works please. i have talked to players and they aren’t having these problems. I’m wounding were are the dlc items i brought.


Bug Reproduction:

I played the game. its been having problems since I started playing but has gotten so much worse since chapter 3opy this info and paste it into a new report. Thank you!

Greetings @BigMamaEmpress ,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Installed files
  4. Select Verify integrity of game files….

If the issue still persists, please, turn of your mods as well to see it the situation gets better.

Thanks in advance.

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