Ah, that’s a bummer. Perhaps that’s what happened. Too bad you didn’t catch it in time. That being said, if you’re in a clan, you could opt to recreate your character and that SHOULD fix it I would assume. If you have a clan (with other players, not just you solo), just put all your stuff into a chest. Then have them re-invite you back to the clan afterwards. You should have all your stuff once again! You’ll have to re-level up, but that doesn’t take too long. Unfortunately, I doubt Funcom will be able to just give you a point back. The “report received” status on this topic just means that they’re gathering data. This has been reported before by other players. It’s a pretty rare bug, but seems common enough that others have mentioned it. I don’t think it’s necessarily tied to mergers since I’ve heard it about happening on single player before. It could just be a coincidence.