Greetings Tobomination!
Thank you for reaching out to us and welcome to our forums!
Due to the fact that your issue is related to a private server, we would advise you to join the Admins United discord (also referred on: Admins United: Conan - Discord for Server Admins! ) as this discord includes other admins with the experience to better assist you Tobomination.
Continue conquering the lands!