Not Entitled to Mount Undead Horse (I crafted this horse myself and have already been riding it)

Basic Info:

Platform: Steam
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 1730
Mods: None

Bug Description:

Not Entitled to Mount Undead Horse

Bug Reproduction:

I tried to mount my horse and get an error every time I try to mount that says I am not entitled to mount it. I crafted this horse myself and have been riding it for several days already. I have the feat unlocked to create the undead horse from the battle pass. This horse has been my only mount for at least 5 days already and again it was crafted by me personally.


Upon further inspection all of my battlepass related feats are green like I own them, but darkened like they are inactive.

I have logged out and back in again. Restarted everything.

1 Like

Even if fully corrupted…

2h later after relog:
works again…

It only appears offline for me.

Since no challenges and the battlepass rewards for it are unavailable, I can’t mount my horse, can’t craft the purple torch, and my special orbs are greyed out in my wooden box. I guess since I am offline, I can’t have the challenge and the rewards. Wut??

Any new @Community ?

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!