Ping unusually high on one specific server, PVE official 1735

Basic Info:

Platform: Steam
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE
Map: Exiles
Server Name: 1735
Mods: None


Bug Description:

PVE official 1735 Server is having high Ping the whole time for the last few days, probably since past Saturday.


Bug Reproduction:

Hi, I have been playing in the same official servers for several months and this is the first time I have experience this in this particular server. As you can see in the image attached, 3 of my usual servers have a ping under 90, and only server 1735 is over 300. Typically my ping is betwen 60-100 in all of them, and there are zero problems with my personal connection.

Is anyone else experiencing a similar issue?I think server 1735 is undersized in terms of compute / RAM / NIC bandwidth and it needs to be looked at by the server admins.

Thanks in advance.

GPortal is saying: Ask funcom.

Hope you can help, I’ll loose a year of work if this is still an issue this next weekend.

That’s where you’re meant to report it:

Select “official server performance” as the request type… and don’t expect miracles

Thanks I’ll do that. Wish me luck

Just saw this and tried it myself for a bit. Assuming it wasn’t fixed in the meantime 1735 seems no better or worse than any other official server. For me the ping was very close to the same across all the 1700 servers.

Does seem very built up from what I saw. Could easily be choking on purges and/or when the owners of some of those mega bases are on.

I was finally able to log in today. Ping is so much lower now in North America West coast servers. Definetively something was not right, but I guess it was not communicated.