Please help me reach a human!

Can I please reach a live person! I love the game have over 150+ hours played but in 2 days I have lost several items due to the server 1808 crashing and other bugs that have started since the new patch. I would like to continue playing but this is ruining my game experience severally. I offered to buy my friend the game but after listening to me complain about said bugs he refused to let me.

What does this have to do with anything on this forum?