PLEASE HELP Unreal Engine is exiting due to D3D device being lost

since 09/04 I have this problem within the game, after a certain period of activity it gives this error and crashes

Fatal error: [File:C:\B\tech_exiles\code\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 805]
Rendering thread exception:
Fatal error: [File:C:\B\tech_exiles\code\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 181]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)


before you ask, I’ve updated everything and done all the obvious, I’ve read all the posts here about it
I don’t know what else to do

intel i7 4th generation
amd radeon r7 m260
16gb ram
1tb memory

Hey @sarelisa

Welcome to our community.
It seems your system specs are starting to struggle to keep up with the game. It seems your graphics card is a 6 years old mobile card.
Regardless, if you’re getting a crash screen, please send the logs by pressing Send in the crash report tool when prompted.

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