Private server crash

Basic Info:

Platform: PlayStation 5
Issue Type: Crash
Game Mode: Online Private
Server Type: PvE
Map: Isle of Siptah
Server Name: ホキポキの間

Bug Description:

Server crash at specific location

Bug Reproduction:

After the update, I crash immediately after logging in.
Other players can login the game, but as soon as they come near my base where I am, they crash too.
I reinstalled the game, to no succses.
I inquired Gportal, and they tried moving me to a different IP, but didn’t work, and they told me to contact Funcom.
please help.

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Having the same issue except it’s not just my housing.seems to be the entire Siptah map so far as I can see. G-Portal had me test in the Exiled Lands but no crash happened there for me at least. Seems to be something with the last update.

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So other players can login to your server?

Yeah, something is definitely broken.

Greetings @iwamitsu ,

Thank you for sharing this with us!

Can you share us screenshots of the map pointing to those locations?

Is there something happening before you crash?

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Yes I have 3 players including myself on my Server and we literally can’t stay in the game for 10 minutes before being disconnected from the server all at the exact same time. G-Portal says it’s a save data issue and to start a new save. Do they not realize that’s months or years for some that people are losing in time? I don’t like to complain so I apologize but still way too much time and money lost. It’s been going on since Tuesday’s update.


Hi, I added the location map screenshot.
Before the crash nothing happens, it just suddenly crashds and says lost connection to server.

I’m experiencing constant disconnects on Xbox on an official server as well. It’s completely unplayable. Some other private servers are fine. So save game at least sounds plausible.

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