Problem with an official server

Hi my brother a friends and I have been playing Conan exiles online, we’re in an official server (3022) on PS4 but we can’t play there anymore because the ping, that option wasn’t enabled before and we were able to play there, we have a lot of things but we are afraid to lost everything, we hope you can help us to solve that issue. Thank you!

Your best option is to report this through Zendesk:

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Offical server 7021 isn’t allowing a connection. This oddly happened as soon as pvp time hit. Please check to make sure someone isn’t DDOSing the server to kill people offline.