Siptah server number 7020 pve-c is not working since an hour ago aprox, its the only official one not working, could u plz check it? this is kinda ridiculous.
My server was the same last week (offical #1050), it had a ping of 9999 for almost 5 hours and was listed as offline on G-portal. I contacted them and they fixed the server within 20 mins.
Go here:
Click on “Write a ticket”, create an account if you dont have one and fill in the " Create Ticket" form. In the “describe problem” box just put what you have discribed in this thread. Good luck! 
Please reach out in Zendesk if the issue still persists.