Server Instability Inadequate Host RAM

Conan Exiles Xbox Discussion
1

Game mode: [Online | Multiplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [North America]

Is there a way to request more for RAM allocation from your rental server host G-Portal?

I host a 20 slot Conan Exiles server through G-Portal on Xbox One and I believe that the instability of my server can be directly attributed to the extremely high memory demand of this game. Currently my server’s RAM sits at 8.00+/6.00 GB (but will never go past 8.40 GB demand) and after restarting the server the memory demand will run at 3.00+/6.00 GB and jumps past it’s memory allocation as soon as more than 6 players log onto the server.

So either the game is experiencing a serious memory leak bug due to player concentration or the servers hosting the game server is completely inadequate. I was considering upgrading to a 40 slot server due to the popularity of my server, but this RAM issue is causing all sorts of havoc with the game. For example, players are reporting on my Discord that they are phase glitching through building tiles (buildings with T3 materials mixed with lower tier tiles appear to make it worse) and as soon as I look at the server status on Gportal I see a server demanding more memory than the server host is providing.

What say the developers? Memory leak in your games coding or inadequate server host?

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Apparently, my account is too new to post a screenshot relevant to this issue.

4

Have you tried contacting gportal about increasing the RAM?

On Funcoms side of things, there are several performance improvements coming down the sooner then later pipeline.

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Oh yes, I have contacted G-Portal and I have an open ticket in regards to this matter. My server was moved to new hardware (10 GB Ram) and we are currently monitoring the server for changes. They were forthcoming in making sure this problem is not on their end.

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Well the increase in RAM on our Rental server definitely seemed to help alleviate many of the issues that were being experienced by the players.

I suggest opening a ticket with GPORTAL if you rent a 20+ slot server and are experiencing Phase glitching and losing the ability to interact with objects (doors, chest, workstations, etc).

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