Server not visible to anyone


Game mode: *Online Private *
Type of issue: Bug
Server type: PVE-C
Region: NA
Hardware: PS4

Bug Description:

About one week ago we noticed this bug though at the time it was only affecting one person. The Server was online and visible to everyone but them. I was able to confirm via screen shot that all their search parameters where correct. In the end the only way the where able to join and see the server again was by joining someone else’s game via the ps menu. Now this bug seems to be affecting everyone on my server including myself. The server is online and gportal is not experiencing any outages or issues yet no one is able to find the server even thought its saved in their favorites.

Steps to Reproduce:

  1. On mode selection pressing skip
  2. Toggling unofficial pc sessions
  3. Toggling password protected servers
  4. Searching the name of the server


Thank you for your report. Can you share your server information with us? Server name, region, and ruleset. Feel free to reach out in private via direct message if you prefer.

We await your reply.

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