Servers not allowing login

Game mode: Online official
Type of issue: not accepting login
Server type: PvP
Region: 1931

[Describe the bug here]

Cannot login, get stuck at the loading screen after joining

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. login into server

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