Greetings Exile,
Thank you for your report. However, could you elaborate a bit more about the situation you’re facing?
If possible, please record a short video better showcasing the issue.
We hope to hear back from you. 
Greetings Exile,
Thank you for your report. However, could you elaborate a bit more about the situation you’re facing?
If possible, please record a short video better showcasing the issue.
We hope to hear back from you.