Cant play singleplayer

Platform: =PC=
Issue Type: =BUG=
Game Mode: =SINGLE PLAYER=
Server Type: =-=
Map: =EXILED LAND & ISLE OF SIPTAH=
Server Name: =-=
Mods: =NO MODS=

when i try to play single player, after loading screen it says “connection refused you can contact the customer service here”

Hello there @MKian!

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening to your account.

Have a great week!

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