Why does this happen?

So I am playing (finally) and suddenly nothing happens and I’m disconnected - it is Funcom so of course there is an issue.

I go back out and try to log in and there’s my server and it has 9999 ping?

So I back out and try again and my server isn’t on the list

I mean I know these guys are amateurish at best but come on! What is up with this?

Which is your server?

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