#1326 Lag Bug HELP me

Game mode: [Enter game mode here: (Online official]
Type of issue: [Bug]
Server type: [ PvE]
Region: [#1326 Asia server]


[Describe the bug here]
The lag is so bad that I can’t play it for a few days.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.20:00~12:00 There is a lot of lag at this time.
2.When it’s terrible, there’s a Lag all day.
3.I saw a conversation in a global chat where someone else was using malware.
4.Can not be collected, no attack, position is flying.
5.Dayand and night change in an instant.

everyone on the server is having trouble with it.
HELP…

2 Likes

I’m in big trouble.
Please help us

1 Like

Hey @mokatarou

We’ve contacted G-Portal to see if they can spot an issue on their end.
If you suspect foul play, please get in touch with us privately.
Thanks.

3 Likes

Game mode: [Enter game mode here: (Online official )]
Type of issue: [Enter one of the following: Bug ]
Server type: [ PvE]
Region: [Please enter your server region]


[Describe the bug here]
One month ago, there was some lag around 22:00 Japan time.
However, recently there has been a long lag, and today it is impossible to play all day.
There are many Japanese and Chinese people on this server, and they are blaming each other for using “cheats”.
I have been playing with this server for over a year and have a good connection.
If possible, I don’t want to move to another server.
With just one server, we take it seriously.
I want you to tell me the cause and measures without keeping it secret.
Please give me a quick answer.
Thank you.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.Starts at around 22:00 JST every day
2.When I move, I return to my original location.
3.I can’t open the platform when I try to produce something
4.i die because i cannot drink water
5.Usually it took about an hour to fix it, but lately this lag may appear all day.

1 Like

me too.
HELP…

1 Like

Thank you.
OK.

1 Like

Should you suspect of foul play, contact us privately (either me or @Hugo) with any information you might have, as exploit discussion or accusing other players/clans is not allowed as per our community guidelines.

2 Likes

Hello
There wasn’t much lag on January 8 and 9.
It was fine until 20:00 on the 10th, but since then it has been unable to move with lag until now.
All dates and times are in Japan time.
I hope to solve this problem soon.
Thank you.

1 Like

This might sound crazy, but we noticed this on our server. During evening hours, we’d all lag. Ping up to 1020. However, on one day about a week ago we had no lag at all and the ping stayed around 80-150 all evening. Someone mentioned that we were lag free today, and someone else pointed out that there weren’t any Chinese players on.

2 Likes

I have also suffered from this trouble recently.
Can not move after login.
Indicates the numerical value at that time.

Ping 1020.0
ServerFPS 29-30(If it occurs during play, it will be 3-5)

Ping=1020 problem that also occurred on other servers before …
(Is this a Ddos attack reported on another server?
New glitch or something after the mount update in terms of timing?)

Feel like this server(#1326) specific issue in official Asia servers.
I believe this is a known issue under investigation.

I hope we can solve it quickly.

Thanks for the great game!

2 Likes

Game mode: [Enter game mode here: (Online official]
Type of issue: [Bug]
Server type : [ PvE]
Region: [#1326 Asia server]

[Describe the bug here]
The lag is so bad that I can’t play it for a few days.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.Always not playable with lag.
2.When it’s terrible, there’s a Lag all day.
3.I saw a conversation in a global chat where someone else was using malware.
4.Can not be collected, no attack, position is flying.
5.Dayand and night change in an instant.

everyone on the server is having trouble with it.
HELP…

1 Like

This happens almost every day, at about the same time.
It occurs several times from about 20:00 to about 23:00 Japan time.
I think Norway is afternoon.
Everyone is scared when they get stuck.
Is there a system problem because the problem occurs at a certain time every day?
Lags frequently occur, especially during purges.
Does purging put a strain on the line?
And there is another complaint.
There has been no answer since raising this issue.
If you have a place for this kind of contact, I want an answer.
I want to be resolved soon.
Thanks for your efforts

1 Like