After installing Age of Heroes, the login screen display is strange

[Treeyou_anyone]

Platform: PlayStation 5
Issue Type: Other
Game Mode: Online Official
Server Type: All
Map: All
Server Name: All

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Bug Description:

October 17, 2024 After updating Age of Heroes, all official PS servers went down again. After that, the displayed ping value of all PS official servers remains at 9999, but for some reason I am able to log in. Please confirm this.

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Bug Reproduction:

Please check the login screen of the PS version.

If any other information is needed please let me know. I hope these improve, @community !

*After reporting to your company Zendesk. (TICKET ID #211180)

[ZahMaiatt]

Greetings Exile,

Thank you for sharing this!

Can you let us know if this is still happening after restating the game?

[Treeyou_anyone]

Thank you for your prompt confirmation!
Ping9999 is still displayed, so I will check again after the server is reset in a few hours and report back.

[ZahMaiatt]

Thank you, @Treeyou_anyone !

We’ll be waiting for your confirmation after the server reset.

[Treeyou_anyone]

unfortunately…
Even after resetting the server, the display remains as Ping9999 for all servers.
*You can log in.

What I would like to ask is, “Is it okay to log in in this state?”

Please confirm.

[Royalthundergod]

I noticed the same thing, every server says 0 players even when you login there are many players online

[JamCar]

My login screen showed the same information. I did not try to login to a server, I simply closed the game.