I agree that the low drop rate, long timers, failure rates and chance of incapacitation appear quite frustrating at first.
Keep in mind however that the system has been out for scarcely a day with quite a bit of downtime thrown in.
As people get duplicates of agents they have, more will go on the exchange. As people get more agents, with only a small number of mission slots, you won’t have to send the same agent out again and again. Also, that first agent is a ‘recruit’, presumably the ones we get our hands on later will have better chances, and once we get some gear the chances will be better still.
I plan to give it a week or two, even if it seems slow/frustrating, before I worry too much about what needs to be changed. If they go overboard at the start and have to ‘nerf it back’ later, people will yell twice as hard.
Edit: Just a note on what Xekrin said above… FunCom has always had problems figuring out the ‘price points’ between where people will buy nothing, or at most 1, and where people feel there is decent value and will buy multiples. It’s digital product, FunCom… selling more to many people is way better than selling a few items to a few whales.