Base missing after freezing

Game mode: [Online | single player
Problem: [Crash | Bug | Performance | Misc]crash
Region: [Here]america

***game froze then I restart my base is gone and thrills in the air .

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Steps on how to reproduce issue:

ive posted all over these forums about it man nothing ever gets done they have no control over their servers they cant even ban exploiters on the servers its a joke oh and dont even think they will compensate you for your loss i lost a t3 base with alot of named thralls even the vault vanished and you know how tuff those things are this happened over night nothing in the list showing decay or thrall attack cuz purge meter is still full lol im full of rage ever since towards funcom this is why i didnt buy dlc and support the game