Can't connect to Funcom Services

Game mode: any
Type of issue: bug
Server type: single, online
Region: Russia


When I start the game, the “Connecting to Funcom services” window reports failure: “Failed to Login! Please restart or try again lager”. I tried restarting both game and Steam, doesn’t work. Is it connected with Battleye issue? I can’t even continue my single-player game!


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Start the game
  2. Wait in start menu
  3. Get failure message
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