It’s been months that this keeps happening, sometimes when a update comes out it fixes this, but when another comes out, it breaks it again. It’s been very frustating, almost enfuriating to find servers in Xbox, because when I try to look for the servers with the highest to lowest player count, almost every time is a completly different server, and most of these times also the servers are ussualy empty.
Same issue on Playstation and it is a pain in the buttocks
@StormPaladin @Community is this a Funcom or Gportal problem 
we need CLARITY ON THIS
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