Charackter Transfer dosnt Work Charackter is deleted?

[Mayra]

Greetings,

Please follow the stated here:

Server Transfer Failed after new update 2.8

Greetings! Our team is working on a permanent fix for the issue with the character transfer feature and in the meantime, they gave us green light to start helping players make the transition. At this moment we reached out in private to a couple of players on each platform to make sure it’s working for everyone. While we wait for confirmation, please make sure your previous comment in this thread has all the following information with much attention to spelling and including any special charac…

Send the requested information to that thread or via DM and we’ll help you finish the transfer.

Thanks in advance.