Character Import Failed

@ Dana or @ Community

Game mode: Online official
Type of issue: Bug
Server type: PvE-Conflict
Region: America
Mods?: No
Edition: Steam

Bug Description: Character Transfer Failed

From Steam Account: THX2142#11649 attempted to transfer
Character Sybora from US Official Server 6106 to US Official Server 6108.

Successfully uploaded the character on 6106.

Failed to Import character on 6108.

First attempt to import character, I recieved the following error message:
Error porcessing transfer on Server during Deserialization: Import Failed.

Second attempt to import chracter, I recieved the following error message:
Error processing transfer on Client during Import: Token Failed.

6106 is a server marked for merger with 6107. I wanted this character to go to server 6108.

Your assistance in recovering this character would be most appreciated.


Send a ticket:

1 Like

Thank you.

I have submitted a ticket.

1 Like