Game mode: [Enter game mode here: (Online official | Online private | Single-player)] Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc] Server type: [Enter one of the following: PvP | PvE-Conflict | PvE] Region: [Please enter your server region]
[Describe the bug here]
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.Official online
2.Bug
3.PvE-Conflict
4.UE
“Connection Lost. You Must Be Connected to the Internet to play Online”
Will there be a fix for this problem?
Thanks.
A Friend/player on my server, located in Germany has the same issue:
“Connection Lost. You Must Be Connected to the Internet to play Online”
This happens before they can even connect to any servers…official or private.
I should have also stated that this started post last patch.
Yes same here, I’m on Win 8. I have verified at least 4 times plus reinstalled the game, and still after 1 whole day I still get the “Lost connection” pop up every single time I click “play online”
Same here. I can’t direct connect to my private server, and going to “PLay Online” takes about 3 seconds before “Lost connection. You must be online to play” pops up.
Info : Windows 7 64-bit
No online mode of ANY kind work.s
I have the same problem. The update originally left me with the memory error, and after the hotfix for that went in, I was left with this.
Selecting Play Online results in Lost Connection after about 1 second.
Changing Steam > View > Settings > In-Game > Max Pings-minute up and down, has no effect.
With or without BattlEye, same results.
With or without Windows Firewall, same results.
With or without Windows Defender (MS Security Center), same results.
CE ran perfectly with all of the above, prior to the update.
All of my other games continue to run perfectly as well.
This is a Windows 7 Pro x64 system. Logs:
[2020.06.20-04.57.24:692][ 26]LogFuncomLiveServices:Display: Login completed: [b7f8620e5f091eb62bd83fa67811becd].
[2020.06.20-04.57.24:926][ 40]LogFuncomLiveServices:Display: 1 memberships
[2020.06.20-04.57.25:545][ 72]LogFriendsManager: Players Presence Status Updated
[2020.06.20-04.57.25:595][ 75]LogFuncomLiveServices:Display: [6908a4d536fa8a3327c18645cd19b7ee]
[2020.06.20-04.57.25:595][ 75]ConanSandbox: Force closing message box type FlsLoggingIn.
[2020.06.20-04.57.39:246][894]ConanSandbox:Warning: Not enough time has passed, using cached entitlements.
[2020.06.20-04.57.39:248][894]LogUMG:Display: Widget Class W_ServerList_C - Loaded Fast Template.
[2020.06.20-04.57.39:267][894]LogUMG:Display: Widget Class W_DropDownText_C - Loaded Fast Template.
[2020.06.20-04.57.39:267][894]LogOnline:Warning: STEAM: Can’t destroy a null online session (Game)
[2020.06.20-04.57.39:445][905]LogNetVersion: GetLocalNetworkVersion: CL: 0, ProjectName: conansandbox, ProjectVersion: 1.0.0.0, EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 3587972523
[2020.06.20-04.57.39:445][905]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 1889666013
[2020.06.20-04.57.39:447][905]LogInit: WinSock: I am JINXIS (192.168.0.13:0)
[2020.06.20-04.57.42:014][ 60]GUI:Display: Session search completed. First result: -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (backend) / -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (visible), all results: 2.567s, 0 result(s), 0 visible, 0 invalid, 0 timeout(s). Pings: min: -2147483648 ms, avg: -1.0 ms, max: -2147483648 ms.
[2020.06.20-04.57.53:229][732]LogBlueprintUserMessages:Warning: UFuncomGenericLibrary::GetServerSettings returned nullptr.
This probably means GameState and/or GameInstance is not initialised at this point. IsClient(False), TempServerSettingsReceivedState(0)
[2020.06.20-04.57.53:229][732]Closing by request
[2020.06.20-04.57.53:229][732]LogWindows: FPlatformMisc::RequestExit(0)
Could we get some kind of dev acknowlegement on this issue please?
Some of us would actually like to continue playing this game…
Control Panels > Internet Options > Advanced > Security tab
…and enabled TLS 1.2. Apparently that is what was needed to get my client to perform the internet connectivity transaction and grab the server list, and eliminated the Lost Connection error. I guess Windows 7 so old that it doesn’t use TLS 1.2 by default (TLS 1.0 and 1.2, and SSL 1.0 and 2.0, are long since deprecated). I would never have thought to look at those settings.
Of course, the client is still overloaded by trying to mass ping all the servers in that list at once, which remains a problem needing to be fixed… but I was able to log into CE finally.
