Crashes since patch 2.6?

Game mode: Online official
Type of issue: Crash
Server type: PvE
Region: America
Mods?: No
Edition: Steam


Bug Description:

Since the latest patch 2.6 PC Update 2.6 (21.10.2021) - AI, Environment and QoL improvements. People of the Dragon DLC pack now available! - #2 by Ignasi, the game seems to be crashing more. I have randomly crashed about ten times so far but haven’t seen a pattern to report a bug yet. Is anyone else noticing this?

EDIT: Ran verify - no issues found - crashing still.

UPDATE: It seems to be happening most when I select a server to connect to, I am currently playing on 1512 mostly, but I play on others and have crashed connecting to those too.

UPDATE 2: Checked drivers; I’m up-to-date.


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Select server to login to
  2. Login
  3. Logout
  4. Choose another server
  5. Go to 1.

nope, but I’m barely two-three hours in total gameplay in 2.6

PS post your system specs, in-game settings and did you verify integrity via steam

Yup, did that, so far it has happened two times when I select a server and click JOIN. I’ll re-run verify now though

Right after the install I crashed, did a full system reboot, and have not crashed since.

I keep never getting to actually play, unless I close almost everything on the system. I used to be able to play with music running in the back ground at just below game volume. I would also have Excel and Outlook running on their own monitors. Opera Running in the back ground. Now when I start the game from Steam, it loads the launcher and I hit continue. After that I will see the Unreal 4 screen and then the monitor just goes black and remains powered on. Also lose control of the mouse at that point. Hitting ALT-TAB and where it would normally show the mini screen of all applications running, the screen for Conan is a black box. Where as before it would show the game play in the small box. I went as far as to remove the second video card and the same issues are occurring.

System specs: Dual Xeon E5-2670 96GB RAM Dual RX-570 8GB GPU cards HP-zcard 512GB PCI-e Two Raid controllers from Adaptec, Creative Labs AE-7 Too much other stuff in system to list but will post SSD Raid info if needed. This is my lab Workstation slash game system, excuse the low end video cards.

been there, verify integrity via steam and it should solve it

Verify didn’t find any issues for me, but it is still crashing.

[2021.10.22-10.37.58:816][566]Main:Display: Registered service actor "BP_ComboRulesLookup_C" with interface "/Game/Systems/Combat/ComboSystem/BP_ComboRulesLookupInterface.BP_ComboRulesLookupInterface_C".
[2021.10.22-10.37.58:858][566]

Script Stack:
GameStateBase.OnRep_ReplicatedHasBegunPlay

[2021.10.22-10.38.08:405][566]LogMemory: Platform Memory Stats for WindowsNoEditor
[2021.10.22-10.38.08:405][566]LogMemory: Process Physical Memory: 2520.80 MB used, 3581.03 MB peak
[2021.10.22-10.38.08:405][566]LogMemory: Process Virtual Memory: 5673.30 MB used, 6908.28 MB peak
[2021.10.22-10.38.08:405][566]LogMemory: Physical Memory: 11921.96 MB used,  12592.64 MB free, 24514.61 MB total
[2021.10.22-10.38.08:405][566]LogMemory: Virtual Memory: 12596.76 MB used,  12592.64 MB free, 134217728.00 MB total
[2021.10.22-10.38.08:405][566]LogWindows:Error: === Critical error: ===
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: Fatal error!
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000030
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: !0x0000000000000000
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:428][566]LogExit: Executing StaticShutdownAfterError
[2021.10.22-10.38.08:455][566]LogWindows: FPlatformMisc::RequestExit(1)
[2021.10.22-10.38.08:455][566]Log file closed, 10/22/21 07:38:08

And again.

Script Stack:
GameStateBase.OnRep_ReplicatedHasBegunPlay

[2021.10.22-18.30.02:034][371]LogMemory: Platform Memory Stats for WindowsNoEditor
[2021.10.22-18.30.02:034][371]LogMemory: Process Physical Memory: 2661.12 MB used, 2815.13 MB peak
[2021.10.22-18.30.02:034][371]LogMemory: Process Virtual Memory: 5435.29 MB used, 5449.77 MB peak
[2021.10.22-18.30.02:034][371]LogMemory: Physical Memory: 10423.46 MB used,  14091.15 MB free, 24514.61 MB total
[2021.10.22-18.30.02:034][371]LogMemory: Virtual Memory: 11525.90 MB used,  14091.15 MB free, 134217728.00 MB total
[2021.10.22-18.30.02:034][371]LogWindows:Error: === Critical error: ===
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: Fatal error!
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000030
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: !0x0000000000000000
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:064][371]LogExit: Executing StaticShutdownAfterError
[2021.10.22-18.30.02:079][371]LogWindows: FPlatformMisc::RequestExit(1)
[2021.10.22-18.30.02:080][371]Log file closed, 10/22/21 15:30:02

mods?

No

anything in event viewer?

No

It looks like either a memory error or a permission error. try running the game as admin if possible and see if it still happens

The game runs fine for hours, then suddenly, it will crash. Latest happened in Unnamed City

Hey @Lahaina

Could you try a possible workaround?
It would be adding

[/Script/ConanSandbox.SystemSettings] 
dw.UseModControllerCache=0

To ConanSandbox\Saved\Config\Windows\Engine.ini.
This would disable the new mod loading optimizations. It seems to have been causing some stability issues for some players, so just to rule that possibility out.

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