Dedicated Server not working after 2.4 updated

saboten · April 23, 2021, 12:40pm

Game mode: Online private
Type of issue: Bug
Server type: PvE
Region: Japan

After my dedicated server updated to 2.4, it won’t start. It worked fine before. The below is what I got. How can I fix this probrem?

Any advice would be greatly appreciated.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

Stop server service.
Update server program with steamCMD.
Start server but it won’t run with below errors.


...
[2021.04.23-12.00.06:553][  0]LogModManager: Done searching for mod controllers.
[2021.04.23-12.00.06:555][  0]LogEngine: Initializing Engine...
[2021.04.23-12.00.06:594][  0]LogStreaming:Error: Couldn't find file for package /Engine/EditorMaterials/GizmoMaterial requested by async loading code. NameToLoad: /Engine/EditorMaterials/GizmoMaterial
[2021.04.23-12.00.06:597][  0]LogStreaming:Error: Found 0 dependent packages...
[2021.04.23-12.00.06:601][  0]LogEngine: ERROR: Failed to load special material '/Engine/EditorMaterials/GizmoMaterial.GizmoMaterial'. This will probably have bad consequences (depending on its use)
[2021.04.23-12.00.06:616][  0]LogInit: Texture streaming: Disabled
[2021.04.23-12.00.06:697][  0]LogInit:Display: Game Engine Initialized.
[2021.04.23-12.00.06:698][  0]LogInit:Display: Starting Game.
[2021.04.23-12.00.06:701][  0]LogNet: Browse: /Game/Maps/ConanSandbox/ConanSandbox?Name=Player
[2021.04.23-12.00.06:703][  0]UnitTest:Display: ClientState: 0
[2021.04.23-12.00.06:725][  0]LogLoad: LoadMap: /Game/Maps/ConanSandbox/ConanSandbox?Name=Player
[2021.04.23-12.00.07:087][  0]LogPakFile: New pak file ../../../ConanSandbox/Content/Paks/WeatherEffects.pak added to pak precacher.
[2021.04.23-12.00.07:089][  0]LogPakFile: New pak file ../../../ConanSandbox/Content/Paks/RedDesertPack.pak added to pak precacher.
[2021.04.23-12.00.07:096][  0]LogPakFile: New pak file ../../../ConanSandbox/Content/Paks/NaturePackage.pak added to pak precacher.
[2021.04.23-12.00.07:118][  0]LogStreaming:Error: Couldn't find file for package /Engine/EditorMeshes/MatineeCam_SM requested by async loading code. NameToLoad: /Engine/EditorMeshes/MatineeCam_SM
[2021.04.23-12.00.07:118][  0]LogStreaming:Error: Found 1 dependent packages...
[2021.04.23-12.00.07:121][  0]LogStreaming:Error:   /Game/Maps/ConanSandbox/ConanSandbox
[2021.04.23-12.00.07:354][  0]LogPakFile: New pak file ../../../ConanSandbox/Content/Paks/OceanFloor.pak added to pak precacher.

...

[2021.04.23-12.00.17:669][  0]LogMemory:Display: Entered application state 'MatchStarting'.
[2021.04.23-12.00.17:682][  0]LogLevelActorContainer: Created LevelActorCluster (1) for /Game/Maps/ConanSandbox/Art/Art_CurseWall.Art_CurseWall:PersistentLevel with 16 objects, 0 referenced clusters and 10 mutable objects.
[2021.04.23-12.00.17:756][  0]LogStreaming:Error: Couldn't find file for package /Engine/EditorLandscapeResources/DataLayer requested by async loading code. NameToLoad: /Engine/EditorLandscapeResources/DataLayer
[2021.04.23-12.00.17:761][  0]LogStreaming:Error: Found 1 dependent packages...
[2021.04.23-12.00.17:765][  0]LogStreaming:Error:   /Game/Maps/ConanSandbox/Art/Caves/Art_Caves_x1_y2_A

...

[2021.04.23-12.00.23:948][  0]LogPhysics:Warning: FConstraintInstance::GetRefFrame : Contained scale.
[2021.04.23-12.00.23:953][  0]LogPhysics:Warning: FConstraintInstance::GetRefFrame : Contained scale.
[2021.04.23-12.00.23:956][  0]LogPhysics:Warning: FConstraintInstance::GetRefFrame : Contained scale.
[2021.04.23-12.00.23:998][  0]LogPhysics:Warning: FConstraintInstance::GetRefFrame : Contained scale.
[2021.04.23-12.00.24:012][  0]LogLevelActorContainer: Created LevelActorCluster (44) for /Game/Maps/ConanSandbox/Art/Heightmap/Heightmap_x1_y3.heightmap_x1_y3:PersistentLevel with 3780 objects, 0 referenced clusters and 186 mutable objects.
[2021.04.23-12.00.24:100][  0]LogPakFile: New pak file ../../../ConanSandbox/Content/Paks/ExampleContent.pak added to pak precacher.
[2021.04.23-12.00.24:362][  0]LogLevelActorContainer: Created LevelActorCluster (45) for /Game/Maps/ConanSandbox/Art/Heightmap/Heightmap_x1_y4.heightmap_x1_y4:PersistentLevel with 2346 objects, 0 referenced clusters and 159 mutable objects.
[2021.04.23-12.00.24:390][  0]LogStreaming:Error: Couldn't find file for package /Engine/EditorLandscapeResources/SplineEditorMesh requested by async loading code. NameToLoad: /Engine/EditorLandscapeResources/SplineEditorMesh
[2021.04.23-12.00.24:391][  0]LogStreaming:Error: Found 1 dependent packages...
[2021.04.23-12.00.24:396][  0]LogStreaming:Error:   /Game/Maps/ConanSandbox/Art/Heightmap/Heightmap_x1_y5

...

[2021.04.23-12.00.49:921][  0]Persistence:Display: WorldPersistence: Loading 4535 actors
[2021.04.23-12.00.50:093][  0]Persistence: UConanBuildingPersistenceComponent::CreateHealthPool - Could not find a health entry for instance_id -1, object_id 0:15.
[2021.04.23-12.00.50:103][  0]Persistence: UConanBuildingPersistenceComponent::CreateHealthPool - Could not find a health entry for instance_id -1, object_id 0:16.
[2021.04.23-12.00.50:122][  0]Persistence: UConanBuildingPersistenceComponent::CreateHealthPool - Could not find a health entry for instance_id -1, object_id 0:17.
[2021.04.23-12.00.50:123][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.00.50:143][  0]Persistence: UConanBuildingPersistenceComponent::CreateHealthPool - Could not find a health entry for instance_id -1, object_id 0:18.
[2021.04.23-12.00.51:064][  0]LogUObjectGlobals:Warning: Failed to find object 'Object /Game/Items/BPGameItemWeapon_NPCKnockUp_250.BPGameItemWeapon_NPCKnockUp_500_C'
[2021.04.23-12.01.00:321][  0]Persistence: UConanBuildingPersistenceComponent::CreateHealthPool - Invalid health index, most likely due to item repair cost changes. Class: /Game/Systems/Building/Placeables/BP_PL_Statue_Tyros.BP_PL_Statue_Tyros_C
[2021.04.23-12.01.02:058][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:065][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:070][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:075][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:081][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:086][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:088][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-12.01.02:096][  0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

...

Narelle · April 23, 2021, 12:54pm

Did you give it enough time to load, I also have those errors but the server runs with them.

saboten · April 23, 2021, 3:04pm

Thank you for your useful advice!
I can access an hour after starting the server.

saboten · April 23, 2021, 3:31pm

My server appears in the list but still more than five errors occur per a second and the connection is broken as soon as login.

Narelle · April 23, 2021, 4:04pm

Have you checked your mods? One or another may still need an update.

saboten · April 23, 2021, 4:25pm

I don’t use any mods.

The below is the error log I got when I try to login to the server.

[2021.04.23-15.57.05:613][935]LogNet: Join succeeded: ■■■#■■■
[2021.04.23-15.57.06:054][937]Login:Display: [FunCombat_PlayerController_C_7 None] UserCharacterList: Loading Character 0
[2021.04.23-15.57.06:288][937]Login:Display: [FunCombat_PlayerController_C_7 None] Creating ADHOC Player Start Translation: X=56217.426 Y=279813.375 Z=-20078.387 Rotation: P=0.000000 Y=-95.786804 R=0.000000 Scale X=1.000 Y=1.000 Z=1.000
[2021.04.23-15.57.06:689][937]Login:Display: [FunCombat_PlayerController_C_7 None] PreBeginPlay login completed.
[2021.04.23-15.57.06:690][937]Login:Display: [FunCombat_PlayerController_C_7 None] Could not find actor with UID: ■■■. Creating new actor for character.
[2021.04.23-15.57.06:778][937]ConanSandbox:Display: Character ID ■■■ has name ■■■ and guild ID 0.
[2021.04.23-15.57.07:211][937]LogDataTable:Warning: UDataTable::FindRow : 'GETTHRALLTIER' requested row '57' not in DataTable '/Game/Systems/Thrall/ThrallTierDataTable.ThrallTierDataTable'.
[2021.04.23-15.57.07:507][937]SpawnTable:Error: Data: USpawnTableComponent::GetThrallTier - could not find SpawnTable with ID: 57
[2021.04.23-15.57.07:509][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.07:510][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.07:536][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.07:948][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.08:286][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.09:161][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.09:163][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.09:553][937]ItemInventory:Error: Data: Failed to load Item Icon: 
[2021.04.23-15.57.09:735][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.10:414][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.10:822][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.10:823][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.11:144][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.11:466][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.11:467][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.11:469][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.11:470][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

...

[2021.04.23-15.57.15:803][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:804][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:804][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:805][937]ItemInventory:Error: Data: DLC recipe 100016 can not be learned this way.
[2021.04.23-15.57.15:806][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:807][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:808][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.57.15:809][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

...

[2021.04.23-15.58.14:823][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.58.14:824][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.58.14:824][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.58.14:825][937]ItemInventory:Error: Data: DLC recipe 100017 can not be learned this way.
[2021.04.23-15.58.14:826][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.58.14:827][937]ItemInventory:Error: Data: DLC recipe 100018 can not be learned this way.
[2021.04.23-15.58.14:827][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.58.14:828][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

...

[2021.04.23-15.59.05:242][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.59.05:281][937]ConanSandbox:Warning: AConanPlayerController::Possess - Calling BattlEye::PlayerPossessed(this)
[2021.04.23-15.59.06:981][937]ConanSandbox:Display: AConanPlayerController::WillClientSpawnTooHighInTheAir: Character was penetrating the ground.)
[2021.04.23-15.59.07:025][937]LogNet: UNetDriver::TickDispatch: Very long time between ticks. DeltaTime: 121.00, Realtime: 121.02. IpNetDriver_0
[2021.04.23-15.59.07:390][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-15.59.07:788][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

...

[2021.04.23-16.00.39:366][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-16.00.39:680][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-16.00.40:080][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-16.00.40:081][937]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2021.04.23-16.00.40:687][937]LogNet: UChannel::ReceivedSequencedBunch: Bunch.bClose == true. ChIndex == 0. Calling ConditionalCleanUp.
[2021.04.23-16.00.40:688][937]LogNet: UChannel::CleanUp: ChIndex == 0. Closing connection. [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: ■■■.■■■.■■■.■■■:■■■, Name: IpConnection_7, Driver: GameNetDriver IpNetDriver_0, IsServer: YES, PC: FunCombat_PlayerController_C_7, Owner: FunCombat_PlayerController_C_7
[2021.04.23-16.00.40:689][937]LogNet: UNetConnection::Close: [UNetConnection] RemoteAddr: ■■■.■■■.■■■.■■■:■■■, Name: IpConnection_7, Driver: GameNetDriver IpNetDriver_0, IsServer: YES, PC: FunCombat_PlayerController_C_7, Owner: FunCombat_PlayerController_C_7, Channels: 3, Time: 2021.04.23-16.00.40
[2021.04.23-16.00.40:690][937]LogNet: UChannel::Close: Sending CloseBunch. ChIndex == 0. Name: [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: ■■■.■■■.■■■.■■■:■■■, Name: IpConnection_7, Driver: GameNetDriver IpNetDriver_0, IsServer: YES, PC: FunCombat_PlayerController_C_7, Owner: FunCombat_PlayerController_C_7
[2021.04.23-16.00.40:692][937]LogNet:Warning: UIpNetDriver::TickDispatch: Took too long to receive packets. Time: 93.30 IpNetDriver_0
[2021.04.23-16.00.42:513][938]LogNet: UNetDriver::TickDispatch: Very long time between ticks. DeltaTime: 95.50, Realtime: 95.49. IpNetDriver_0
...

Narelle · April 23, 2021, 4:30pm

Yeah, I have seen some admins having this error with “Very long time between ticks”. I don’t know how they fixed it. It is something specific to the server. It is not something that we see often.

saboten · April 24, 2021, 7:39am

Thank you for your useful information.
I fixed this problem by server transfer. I don’t know why but it’s going well for now.

system · May 1, 2021, 9:40am

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