Dedicated server not working anymore

Basic Info:

Platform: Steam
Issue Type: Other
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=


Bug Description:

So 2 days ago i tried to set up my first dedicated server and after a couple of hours i managed to make it work. I was able to join it and even play a bit. I then closed the Server because i wanted to add some mods, after making it work without them. I only started with 2 Character creation mods (more female faces and smthing about new hair). I started the Server again, everything worked fine! I had to log off, closed everything again and a couple of hours later, i cant start the server anymore. It does say the Server is online, but its not visible and i have those Error messages:

[2023.06.22-19.07.39:576][ 0]LogStreaming:Error: Couldn’t find file for package /Engine/EditorMaterials/GizmoMaterial requested by async loading code. NameToLoad: /Engine/EditorMaterials/GizmoMaterial
[2023.06.22-19.07.39:576][ 0]LogStreaming:Error: Found 0 dependent packages…
[2023.06.22-19.07.42:223][ 0]LogStreaming:Error: Couldn’t find file for package /Engine/EditorMeshes/MatineeCam_SM requested by async loading code. NameToLoad: /Engine/EditorMeshes/MatineeCam_SM
[2023.06.22-19.07.42:223][ 0]LogStreaming:Error: Found 1 dependent packages…
[2023.06.22-19.07.42:223][ 0]LogStreaming:Error: /Game/Maps/ConanSandbox/ConanSandbox [2023.06.22-19.07.42:961][ 0]LogStreaming:Error: Couldn’t find file for package /Engine/EditorLandscapeResources/DataLayer requested by async loading code. NameToLoad: /Engine/EditorLandscapeResources/DataLayer
[2023.06.22-19.07.42:962][ 0]LogStreaming:Error: Found 1 dependent packages…
[2023.06.22-19.07.42:962][ 0]LogStreaming:Error: /Game/Maps/ConanSandbox/Art/Caves/Art_Caves_x1_y2_A
[2023.06.22-19.07.45:140][ 0]LogStreaming:Error: Couldn’t find file for package /Engine/EditorLandscapeResources/SplineEditorMesh requested by async loading code. NameToLoad: /Engine/EditorLandscapeResources/SplineEditorMesh
[2023.06.22-19.07.45:140][ 0]LogStreaming:Error: Found 1 dependent packages…
[2023.06.22-19.07.45:140][0]LogStreaming:Error:/Game/Maps/ConanSandbox/Art/Heightmap/Heightmap_x1_y5
[2023.06.22-19.07.49:894][ 0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!
[2023.06.22-19.07.55:873][ 0]LogStreamableManager:Error: RequestAsyncLoad called with empty or only null assets!

I then tried to get rid off the mods but the problem still didnt go away. I tried to reinstall the entire game, i tried to reinstall the Dedicated server launcher, still nothing. I even tried to google all the problems, but i cant find any solution anywhere. I hope i made everything clear, because english isnt my first language. I would really appreciate fast help, because im sure its just a small Error and not a massive screw up by me, thanks :slight_smile:


Bug Reproduction:

  1. Start the Server 2. Close it after a bit. 3. Try starting it again. 4. Didnt work

Are you using the latest version of the Launcher, 1.7.1?

Not sure if it will help your issue. The old launcher wasn’t working for me anymore (different error than yours), but upgrading fixed it.

Yes i am :c i really have no clue what it could be. I have the feeling that those are files that come with Unreal engine and it needs it to run, but i dont know how to add them back?

ah, I see. The server is running, you just can’t see it in the list or direct connect?

I get errors on my server all the time, I’ve learned to just ignore them since they don’t actually seem to be affecting it.

Since you can’t see the server, it could just be a firewall issue. I had a similar problem when I tried connecting on the same machine as the server…it worked once, then suddenly stopped.
You can check your Firewall, make sure any Conan stuff is Private and Public, then cut it back as needed when you find what is working.
There’s also a Multihome option on the server launcher that is supposed to allow client/server on same machine, but it never seemed to work for me.

There’s also a thread for the server launcher, you’ll likely get more help there.:

The Launcher says its running, yes. I have the weird lightswitch there.
but i cant enter with the IP nor the Server List.

What exactly do you mean with “Conan being private and public”? I did recheck the firewall and its still all fine, but i didnt change anything there after it worked.

I again tried reinstalling everything, verified the files etc… nothing works

I can’t comment on any Firewall other than Windows Defender Firewall, but I’m sure they’re essentially all the same. In the Allowed Apps section, there will be (some maybe be out of date, my server is pretty old):

Conan Exiles
ConanSandbox
ConanSandboxServer-Win64-Shipping
ConanSandboxServer-Win64-Test
dedicatedserverlauncher1701

All of those will have a checkbox for Private and one for Public. I’d check them both for all those listed above. Assuming you have someone else wanting to connect to your server, some of them will need to be Public, but anything that doesn’t need to be, shouldn’t be.

And as a declaimer, I am by no means an expert in networks/firewalls. I’m just letting you know how I got mine working.

I just gave it a go but i can only see 4 “Conan Exiles”. I unchecked them all and then checked them again, but the launcher still gives out the same Error messages.

Im happy for every idea because you are the first person to answer anything for the past 2-3 days xD Im desperate so i really really appreciate every tiny bit!

Okay, i was able to Allow ConanSandbox.exe but i cant find the 2 Win64 u are talking about, can you tell me where they are saved?

Edit 2: I found the ConanSandboxServer-Win64-Shipping file, but the win64 test file i dont have anywhere on my PC, could that be the problem?

Edit 1: but i cant really imagine that those 4 Files that seem to be the reason for the Errors, would all of the sudden be located, while everything else already is being located.

Looks like the -Test file was renamed to -Shipping just recently. So, it’s not needed.

If you’ve opened the ports and tested their accessibility (which I assume you have since you said it connected once), and you have the apps added to your firewall exclusions, I’m out of ideas.

I highly suggest asking in that thread I linked earlier. The dev that created the launcher tool responds in there quite often.

Okay, thank you very much nontheless!
after doing all that i got a new Error message tho: [2023.06.23-19.12.49:133][ 1]ConanSandbox:Error: GetActiveEvents failed because AEventManagerBase was not longer valid.

Software engineer said he cant help with it, so i think i will give up now :c But thank you once again

I run a server on my own till today with 1.6.4. After updating the message occured that there is no installed server. This came up because of name change to …shipped.exe as mentioned.

So it is with no doubt neccessary to download the latest version 1.7.1.

Important: Only swap the 1.7.1 exe file leads for me to you error message too: “GetActiveEvents failed because AEventManagerBase was not longer valid.”

You must run an update/verification again. After this server is running 100% smooth. Obey that a firewall needs change too. My fw is set to ask for every single program/service when hitting fw for the first time.

Hop this could help you a bit :slight_smile:

Cheers

I really really appreciate it, but ive updated it, i did run the verification and yes, the last Error message is gone, but the ones before are still there sadly :confused:
but still a big thank you!

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