Disconnection issue Persists

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Basic Info:
Platform: PlayStation 5
Issue Type: Gameplay
Game Mode: online
Server Type: pve
Map: siptah
Server Name: 8007

Issue:

On 11/4/2024 I downloaded the hotfix but the disconnection issue is still visible to cause issues. I get disconnected at random upon login to the server, but mostly I get disconnected when I am at the rooftop of my animal pen’s building and at the back door of my base.

Also my character is unable to sprint.

Greetings @Kazalakis ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidelines here:

Thank you for everything sir ZahMaiatt. I was able to locate the issue of my Disconnect from the game thanks to a friend from here the community.

He told me that many here in forums have found that the spawned pet turtle is the cause of the disconnection at siptah. I checked it by removing the pet turtle and after each of the weekly login to the game I can confirm that I have zero disconnections.

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