Failed to join server

Eh, anyone else? Xbox.

Reset all the things, modem router power Xbox so on… still the same issue. Failed to join.

Anybody else? Any fixes? Happened a couple of times yesterday, hard Xbox reset fixed it, but it’s back at it :expressionless_face:

Tried multiple servers, accounts, xboxes, all of the above.

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Yes same here :white_check_mark:

Microsoft is involved, so failure is expected (and their gaming division is doomed anyway with the new AI-sister in the lead).

So yes, i have the same problem, yesterday for about half the day. Today it worked once. After a 45min session earlier can’t login anymore,

But i (and many many other people) got hundreds of “mobile test messages” via the Xbox mobile app… Yay.

PlayStation works (for the moment),

Edit: seems to be a big problem, now the server list shows almost every server, official or rented in all of the regions with zero players online.

Please add 2731 to the you cant get in list and im seeing same for servers

Has anyone managed to access any of the servers?

Any official statement from the company?

@CatBot server off?

My personal server on Xbox also says it’s online but I failed to join. Gportal says they’ve done everything they can on their end.

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hey devs can we get some communication please

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Yeah, nobody can play, man. And typical Funcom. Being silent and not saying a word.

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They’re too busy working on Dune. But hey. There’s new content in the Black Bazaar. You can buy it through your single player. :joy::rofl:

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Let’s just flood them with reports they can’t ignore.

Use this:

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They will ignore you :rofl:

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Indeed, but one can hope it will at least draw their attention

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Tbh I wouldn’t even fill that form in and give them my Gamertag or server… they might wipe you for daring to question them :see_no_evil_monkey: but in all honesty this isn’t the 1st time this has happened the game has dropped for seemingly no reason, a lot of times and they won’t address it until they know why and have a fix, seemingly as there has been no recent updates id presume it’s server client side but ya never know

Please don’t flood the helpshift system with duplicate reports. There are already a lot of tickets and adding more will not make them work any faster but just slow the help center down linking all those tickets together. I used to work in a similar role for a Tech company (not gaming related) I have heard and have a few theories such as G-portal going through Hardware upgrades, Funcom addressing several stability and game breaking issues with barkeepers and golems, finding, eliminating the bad apples (hopefully) using exploits, just to mention a few. Its seems all servers private and official across xbox PVP, PVEC and PVE are affected. Current estimation for it to be fixed is, asap. I reckon within the next 12 to 24 hours. Making for a total outage of 48 hours max.

This is just an educated guess and I may be completely wrong.

I would like to say I do believe that Funcom like all game studios are not JUST in it for the $$$$ but share a passion for this stuff Like the rest of us and are working diligently to resolve the issues we raise. I just wish they lived up to there promise of better communication about the issues and the fixes for them. So please Funcom, release a statement, I mean, this is what this forum is best suited for, to provide the function for us, your loyal customers.

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Every issue you mentioned and some others you didn’t have been in the game since 3-4 some more, updates ago and still happening. Sorry to burst your bubble but it won’t get any better than what we have now. Ok I’m dipping out the forums again :speak_no_evil_monkey: just came to check it was on here as they definitely will have seen it..I’m sure someone will let us know when there up again

Happy slaying Exiles

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If there is anything planned going on than there would be a message of the day notice in advance when you’re logging in (oh wait, no one changed this since, when?).

So either this is major bad communication or something went unexpectedly wrong. As it affects all Xbox Servers I would think there is some user validation problem between Xbox services and GPortal/Funcom live service.

We will never know. But I hope they get it sorted out because it runs unfortunately much better on Xbox than PS5, which is still working.

Does someone plays on PC not via Steam but Microsoft store and can play at the moment?

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While I would generally agree with you, FC has demonstrably acted based on volume of feedback/requests rather than the context.

It is even baked into their Official server rules.

There’s also been clear misunderstanding from players on HOW to report problems, some believing Zendesk rather than Helpshift is used. Nothing indicating the requirement to reply to the automatic email sent upon ticket submission. Lack of presence on the forums and social media. The silence regarding bug reports. Including but not limited to extended wait times for service up to months and/or auto closing tickets without resolution.

Duplicating your own ticket? No, don’t do that. But affected individuals submitting their own? I say do it.

Yet again players are being affected by a service disruption on a live service game without the decency of acknowledgement, cause and expected resolution timeframe. Unacceptable.

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Perfectly stated Kiki.

A person might be consider a fool, instead of opening mouth and lose all doubt.

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Ok, Kikigirl, Flood them with it and make it biblical people. Hit them with everything you got :rofl: