1

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: None
Mods: None

Bug Description:

My friend and I were clearing out The Unnamed City and all of a sudden I jumped down a hill and got a fatal error pop-up. Closed the game and reopened with the same pop-up happening when joining the server once again. Tried verifying the local files and repair any broken ones and reopen the game - same fatal error pops up.

Pop-up reads;

Fatal error: [File:C:\B\tech_exiles\code\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 805]
Rendering thread exception:
Fatal error: [File:C:\B\tech_exiles\code\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 181]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - ‘REMOVED’)

Bug Reproduction:

  1. Opened The game
  2. Joined friends’ server
  3. Server is loading
  4. Fatal error pops up on screen
  5. Clicks okay
  6. Game closes.
3

Greetings,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

  • Update Windows (no need to change to Win11 though, just update the current version you have)
  • Update Graphics Driver
  • Change to Default Graphics Card
  • Verify files in Steam
  • Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
  • Disabling Antivirus/Firewall Software
  • Turn off Overclocking and SLI Technology
  • Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

4

how to solve this i still cant play

5

fatal error: [file:c:\b\tech_exiles\code\engine\source\runtime\coreuobject\private\serialization\asyncloading.cpp] [line: 3448] could not find superstruct spear2h_c to create mi_rangeddragon_c !0x0000000000000

6

Reduce PC’s energy consumption? Hogwash.

7

how to reduce?

8

That’s not a solution, just their “Eco Friendly” suggestion.

9

1200 power supply just build PC with 3080 nvidia card

10

understood

12

fun part everyone on my server play i have this issue cant log in lol

13

i delete not updated EEWA mod now all work had to try each in single player mod