I have a problem with one of my froob accounts . For some time now I have been receiving “player already logged on” message when trying to log on. But I have had no problem logging into the account page. I have immediately changed my password of course. But that didn’t help. I have written to support from that account too [Funcom #1144964] but I have not received a response. I am writing from this paid account because not being able to use that froob account is crippling my playing experience on this paid account (being that I have billions of creds on those toons). I am confident that the account has not been hacked and of course I haven’t shared my password with anyone or compromised it in any way.
Please help me as soon as possible so that I can go on playing both my froob and paid account continuously and with pleasure 
Thank you in advance and have a nice day.
P.S. Needless to say, I do not already have a player logged in that account.