Game crashes before getting a spash screen 0x00000080 / !0x0000000000000000

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=


Bug Description:

game crashes before getting a spash screen


Bug Reproduction:

i had a old game so i deleted it unsubsribed of all workshop items deleted in the conan exiles folder form steam comman folder check if the 440900 foleder in steam workshop was gone and it is and updated all my drivers and installed C++ 2015 - 2022 and installed a frash copy of conan exiles from steam and launched it but afeter the funcom launcher i get imidetly a critical fatal error Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000080 (with this as well !0x0000000000000000))

ConanSabbox.log

Log file open, 11/17/22 16:43:25
LogPakFile:Warning: Spent 0.313 seconds mounting Pak File “…/…/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.103 seconds mounting Pak File “…/…/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.109 seconds mounting Pak File “…/…/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.181 seconds mounting Pak File “…/…/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 14 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: STEAM: Loading Steam SDK 1.38a
LogOnlineTime: Real UTC time requested.
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogSilentEventQueue:Warning: Failed to update persistent event, queue is not ready. Category: pse_FlsBackendEnvironment
LogOnlineSubsystemFls:Display:
— FLS ENVIRONMENT INFO —
OSS: Steam
GameTitleId: A5B4F(Live)
InstanceName: DefaultInstance
IniPlatformName: WindowsSteam
OnlineEnvironment: Unknown
ExportCharacterUrl: https:/exiles-fls-live.azurewebsites.net/api/ExportCharacter?code=6Y06x/Jdx/6R2qyP5JwOsUL5Ny/Fp3aETlYrUIjXirpduwxmc05SOw==
ImportCharacterUrl: https:/exiles-fls-live.azurewebsites.net/api/ImportCharacter?code=VTHpJa9C8Davf7yo7zZD17lnLlYA0BtyOnRxpClM4uCoag1C/vZkUg==
GetBuildOverridesUrl: https:/exiles-fls-live.azurewebsites.net/api/GetBuildOverrides?code=QgZ34DOPcBOns8tJvw9P8FmzjsDuwM2d7/nIOrPBTORTXRFYUKHLVg==
LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0
LogModManager: Starting mod runtime module.
LogInit: Build: ue415-dw-osl-CL-428377.0
LogInit: Engine Version: 4.15.3-428377+ue415-dw-osl
LogInit: Compatible Engine Version: 4.15.0-428377+ue415-dw-osl
LogInit: Net CL: 428377
LogDevObjectVersion: Number of dev versions registered: 14
LogDevObjectVersion: Dev-Blueprints (B0D832E4-1F89-4F0D-ACCF-7EB736FD4AA2): 8
LogDevObjectVersion: Dev-Build (E1C64328-A22C-4D53-A36C-8E866417BD8C): 0
LogDevObjectVersion: Dev-Core (375EC13C-06E4-48FB-B500-84F0262A717E): 2
LogDevObjectVersion: Dev-Editor (E4B068ED-F494-42E9-A231-DA0B2E46BB41): 15
LogDevObjectVersion: Dev-Framework (CFFC743F-43B0-4480-9391-14DF171D2073): 23
LogDevObjectVersion: Dev-Mobile (B02B49B5-BB20-44E9-A304-32B752E40360): 0
LogDevObjectVersion: Dev-Networking (A4E4105C-59A1-49B5-A7C5-40C4547EDFEE): 0
LogDevObjectVersion: Dev-Online (39C831C9-5AE6-47DC-9A44-9C173E1C8E7C): 0
LogDevObjectVersion: Dev-Physics (78F01B33-EBEA-4F98-B9B4-84EACCB95AA2): 0
LogDevObjectVersion: Dev-Platform (6631380F-2D4D-43E0-8009-CF276956A95A): 0
LogDevObjectVersion: Dev-Rendering (12F88B9F-8875-4AFC-A67C-D90C383ABD29): 12
LogDevObjectVersion: Dev-Sequencer (7B5AE74C-D270-4C10-A958-57980B212A5A): 3
LogDevObjectVersion: Dev-VR (D7296918-1DD6-4BDD-9DE2-64A83CC13884): 0
LogDevObjectVersion: Dev-LoadTimes (C2A15278-BFE7-4AFE-6C17-90FF531DF755): 1
LogInit: Compiled (64-bit): Oct 24 2022 00:15:06
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Test
LogInit: Branch Name: ue415-dw-osl
LogInit: Command line: -nosplash -continuesession “F:.…Instal DIR\Steam\steamapps\common\Conan Exiles\Launcher\FuncomLauncher.exe”
LogInit: Base directory: F:/…Instal DIR/Steam/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/
LogInit: Installed Engine Build: 0
LogInit: Nativized: No
LogInit: Presizing for max 7400000 objects, including 52000 objects not considered by GC, pre-allocating 15000000 bytes for permanent pool.
LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true
LogInit: Object subsystem initialized
[2022.11.17-15.43.27:325][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2022.11.17-15.43.27:346][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]
[2022.11.17-15.43.27:346][ 0]LogInit: Computer: [408dcf4e7bc714775f186c427e5b1ced]
[2022.11.17-15.43.27:346][ 0]LogInit: User: [460471f6495c56b6041acdde507a7a8a]
[2022.11.17-15.43.27:346][ 0]LogInit: CPU Page size=65536, Cores=4
[2022.11.17-15.43.27:346][ 0]LogInit: High frequency timer resolution =10.000000 MHz
[2022.11.17-15.43.27:346][ 0]LogMemory: Memory total: Physical=31.9GB (32GB approx)
[2022.11.17-15.43.27:346][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2022.11.17-15.43.27:346][ 0]LogMemory: Process Physical Memory: 269.14 MB used, 269.15 MB peak
[2022.11.17-15.43.27:346][ 0]LogMemory: Process Virtual Memory: 355.42 MB used, 355.42 MB peak
[2022.11.17-15.43.27:346][ 0]LogMemory: Physical Memory: 6568.26 MB used, 26079.41 MB free, 32647.66 MB total
[2022.11.17-15.43.27:346][ 0]LogMemory: Virtual Memory: 5824.93 MB used, 26079.41 MB free, 134217728.00 MB total
[2022.11.17-15.43.27:861][ 0]LogTextLocalizationManager: No translations for (‘nl-NL’) exist, falling back to ‘en’ for localization and internationalization data.
[2022.11.17-15.43.27:927][ 0]LogD3D11RHI: D3D11 adapters:
[2022.11.17-15.43.28:165][ 0]LogD3D11RHI: 0. ‘NVIDIA GeForce GTX 1650’ (Feature Level 11_0)
[2022.11.17-15.43.28:165][ 0]LogD3D11RHI: 3949/0/16323 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:2, VendorId:0x10de
[2022.11.17-15.43.28:208][ 0]LogD3D11RHI: 1. ‘Intel(R) HD Graphics 530’ (Feature Level 11_0)
[2022.11.17-15.43.28:208][ 0]LogD3D11RHI: 128/0/16323 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x8086
[2022.11.17-15.43.28:210][ 0]LogD3D11RHI: 2. ‘Microsoft Basic Render Driver’ (Feature Level 11_0)
[2022.11.17-15.43.28:211][ 0]LogD3D11RHI: 0/0/16323 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
[2022.11.17-15.43.28:211][ 0]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2022.11.17-15.43.28:216][ 0]LogD3D11RHI: Creating new Direct3DDevice
[2022.11.17-15.43.28:217][ 0]LogD3D11RHI: GPU DeviceId: 0x1f82 (for the marketing name, search the web for “GPU Device Id”)
[2022.11.17-15.43.28:217][ 0]LogWindows: EnumDisplayDevices:
[2022.11.17-15.43.28:217][ 0]LogWindows: 0. ‘NVIDIA GeForce GTX 1650’ (P:1 D:1)
[2022.11.17-15.43.28:218][ 0]LogWindows: 1. ‘NVIDIA GeForce GTX 1650’ (P:0 D:1)
[2022.11.17-15.43.28:218][ 0]LogWindows: 2. ‘NVIDIA GeForce GTX 1650’ (P:0 D:0)
[2022.11.17-15.43.28:218][ 0]LogWindows: 3. ‘NVIDIA GeForce GTX 1650’ (P:0 D:0)
[2022.11.17-15.43.28:219][ 0]LogWindows: 4. ‘Intel(R) HD Graphics 530’ (P:0 D:0)
[2022.11.17-15.43.28:219][ 0]LogWindows: 5. ‘Intel(R) HD Graphics 530’ (P:0 D:0)
[2022.11.17-15.43.28:219][ 0]LogWindows: 6. ‘Intel(R) HD Graphics 530’ (P:0 D:0)
[2022.11.17-15.43.28:220][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0
[2022.11.17-15.43.28:220][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce GTX 1650
[2022.11.17-15.43.28:220][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2022.11.17-15.43.28:220][ 0]LogD3D11RHI: Driver Date: Unknown
[2022.11.17-15.43.28:220][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)
[2022.11.17-15.43.28:396][ 0]LogD3D11RHI: Async texture creation enabled
[2022.11.17-15.43.28:410][ 0]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 1)
[2022.11.17-15.43.28:625][ 0]LogSlate: Using Freetype 2.6.0
[2022.11.17-15.43.28:634][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2022.11.17-15.43.28:634][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2022.11.17-15.43.29:538][ 0]LogAssetRegistry: FAssetRegistry took 0.6518 seconds to start up
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld platform: x64
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld revision: 428377
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld snapshot: 35099
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Dreamworld branch: exiles-stable
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Platform (.ini):
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: Platform: WindowsNoEditor
[2022.11.17-15.43.29:666][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam
[2022.11.17-15.43.29:681][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 1 prioritized culture(s) in 0.006101 seconds
[2022.11.17-15.43.29:686][ 0]LogStreaming:Error: Couldn’t find file for package /Game/Sound/Mixes_Classes/SFX_Master requested by async loading code. NameToLoad: /Game/Sound/Mixes_Classes/SFX_Master
[2022.11.17-15.43.29:686][ 0]LogStreaming:Error: Found 0 dependent packages…
[2022.11.17-15.43.29:687][ 0]LogContentStreaming: Texture pool size is 1500.00 MB
[2022.11.17-15.43.29:704][ 0]LogStreaming:Error: Couldn’t find file for package /Game/Systems/Thrall/NPCLevelCurveDataTable requested by async loading code. NameToLoad: /Game/Systems/Thrall/NPCLevelCurveDataTable
[2022.11.17-15.43.29:704][ 0]LogStreaming:Error: Found 0 dependent packages…
[2022.11.17-15.43.29:704][ 0]LogStreaming:Error: Couldn’t find file for package /Game/Systems/Thrall/NPCStatsAndGrowthsDataTable requested by async loading code. NameToLoad: /Game/Systems/Thrall/NPCStatsAndGrowthsDataTable
[2022.11.17-15.43.29:704][ 0]LogStreaming:Error: Found 0 dependent packages…
[2022.11.17-15.43.29:705][ 0]LogStreaming:Error: Couldn’t find file for package /Game/Systems/Perks/NPCPerksDataTable requested by async loading code. NameToLoad: /Game/Systems/Perks/NPCPerksDataTable
[2022.11.17-15.43.29:705][ 0]LogStreaming:Error: Found 0 dependent packages…
[2022.11.17-15.43.29:705][ 0]
Script stack log empty!

[2022.11.17-15.43.31:820][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2022.11.17-15.43.31:820][ 0]LogMemory: Process Physical Memory: 499.97 MB used, 500.63 MB peak
[2022.11.17-15.43.31:820][ 0]LogMemory: Process Virtual Memory: 613.75 MB used, 638.69 MB peak
[2022.11.17-15.43.31:820][ 0]LogMemory: Physical Memory: 6790.48 MB used, 25857.18 MB free, 32647.66 MB total
[2022.11.17-15.43.31:820][ 0]LogMemory: Virtual Memory: 51515.29 MB used, 25857.18 MB free, 134217728.00 MB total
[2022.11.17-15.43.31:821][ 0]LogWindows:Error: === Critical error: ===
[2022.11.17-15.43.31:821][ 0]LogWindows:Error:
[2022.11.17-15.43.31:821][ 0]LogWindows:Error: Fatal error!
[2022.11.17-15.43.31:821][ 0]LogWindows:Error:
[2022.11.17-15.43.31:821][ 0]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000080
[2022.11.17-15.43.31:821][ 0]LogWindows:Error:
[2022.11.17-15.43.31:821][ 0]LogWindows:Error: !0x0000000000000000
[2022.11.17-15.43.31:821][ 0]LogWindows:Error:
[2022.11.17-15.43.31:844][ 0]LogExit: Executing StaticShutdownAfterError
[2022.11.17-15.43.31:845][ 0]LogWindows: FPlatformMisc::RequestExit(1)
[2022.11.17-15.43.31:845][ 0]Log file closed, 11/17/22 16:43:31

That error happens with a memory access violation which can be lots of things. Since you have a fresh install and no mods, I would try looking at your nvidia driver (I see a 1650 in the list). Maybe you either need to update the video driver, or do a clean driver install but that’s where I would start.

As an example of how generic that failure is, that’s the same error you get if a mod someone makes includes bad foliage, but in that case, the fatal error occurs when interacting with something random while in game.

Anyway, I would check the video driver next.

Just looked at the details of the log and I’d say its very likely your video driver. Lots of references to it in there being invalid.

i checked the all drivers included the nivdia diver and its on the latest version but thanks non the less

i tryed alo a clean install of the driver with no luck if it is someting with memory i gonna check some things online may i ll find something :wink: thank you

On the video card front, make sure the onboard graphics is disabled. There are also errors related to invalid intel driver as well. Perhaps its trying to access the same memory location as your 3060.

yes i saw it just a couple of minutes ago but still not working i ve got a new pc so it could be i forget installing something ive got C++ 2015 - 2022 do i need something else ?

I dont think that would cause the issue…

Let me ask this. Is this the battleeye install or the no battleeye? I have heard of some led systems interfereing with anticheat but it seems like a stretch. One thing you could try, is disabling the leds in the bios… which can be a pain I know… but it beats downloading the non-battleeye version just as a test. I dont play officials so I dont have the battleeye version installed. In the bios you can also fully disable the onboard video.

This is the default install with battle eye bu i dont use it very often

But i never done such thing in the bios any thing on how to look up some information ?

I would look up the manual for your motherboard so you can see how to configure it… but depending on your internet and how you fancy just installing it again, I would install the non-battleeye version of CE and see if that fixes it… if you havent fiddled with the bios before, it’ll be less stressful that way. Its not hard, but I know it can be intimidating for someone who hasnt done it before.

still got the same error with and without battle eye i even updated my os to 22h2 version but didnt help any other solutions ?

I would try the steps outlined here:

https://undertowgames.com/forum/viewtopic.php?t=3742

I still got this darn error anyone else know someting

Hi Gamingoninsuline,

did you do a clean driver install with ddu (displaydriveruninstall)?
You can download ddu from guru3d.com. Uninstall your old driver with it.
You can also try a older version of the display driver, sometimes it solves problems.
As Darth sayd, memory acces violation can be all sorts of things.
It could even be a hardware problem.
Maybe do a memory test with memtest86.
Did you build the pc yourself?

1 Like

i did all that you listed and even tryed everything else listed before dot still same error