Game mode:[ Single-player] Type of issue:[Crash] Server type: [PvE] Region:[Australia] Mods?: [No] Edition: [Microsoft Store - Game Pass]
Game is freezing at random intervals, as noted by many other players. Seems to only be while moving, and more likely in some areas than others (currently being experienced in the oasis of nekhet). Freezes happen within 2-3 minutes most often, but sometimes upto 20 minutes of play has been achieved before freeze. However, it will freeze without fail at some point.
Game to not freeze regularly, and
None installed, however at one time i did “enable” mods through the game pass store
Steps to Reproduce:
Play the game, and walk around (currently at Oasis of Nekhet)
Additionally, I should add that I have tried the quick fixes suggested in the pinned thread, adding the code (both sets suggested) to the Engine.ini has made the time playable before freezing longer, but has not eliminated the issue.
The one remaining solution I have not tried is an entire uninstall and re-install, as I am worried that I will lose my progress. I have tried looking for an answer as to whether that will be reset, but could not find anything.
So I uninstalled and re-installed the game through the xbox game pass, (hoping that it would not delete my single player save) and actually had a little bit of luck afterwards. Played for about 40 minutes with no freezing, and my save was still there!
However, at around that 40 minute mark it did freeze again, and since that moment i am now no longer able to even start the game properly. It freezes in the menu screen at “Connecting to Funcom Live Services” and has to be reset through task manager.
On a rare occasion it actually progresses past this point, but then trying to start a single, or even online game results in the freeze.
After force closing the program, the windows “gaming UI” pops up and gives an option for choosing the cloud save, or the local save, but regardless of option chosen no change to login happens.
Its quite a shame, as i was really enjoying this game, but it is now totally unplayable.