Games crashes upon joining any type of server. Game is literally unplayable

Basic Info:

Platform: Xbox Series XXbox one
Issue Type: Gameplaybug
Game Mode: Online Officialpve
Server Type: PvPpve
Map: Exiled Landslost isles
Server Name: All ServersEternal Ian


Bug Description:

All types of servers crashing. Official, Non-Official, PvE, PvP and PvE-C all crash.


Bug Reproduction:

Logged in

Honestly I’m slowly losing hope, anytime something in this game is changed it seems to just completely break it, is testing even done at all?

As of today, every single time I try to join an official server the game will either;

• Crash within 5 seconds of loading into server.
• Crash just as the loading screen completes.
• Crash within 5 minutes of playing.

The game was working perfectly fine yesterday and my working theory is the game is only working for those with Quick Resume enabled as my friend has no problems whatsoever. I say this as lots of servers show 2/40 or 10/40 player but when loading in theres either significantly less or no players online at all - likely showing players who have tried to connect and also crashed immediately.

The only difference I have noticed within the game as of today is a new server message regarding rule changes coming soon. I wouldn’t be surprised at all given the history of bugs if this server message change has caused the crashes to happen.

I’ve done everything possible in relation to solutions that would normally fix a problem like this. The only last solution is to re-install, which really doesn’t seem to make any sense considering other players have also reported this issue on official forums. If I uninstall the game It will probably be permanently.

It’s bad enough as players we’ve had to deal with constant exploit abuse (mesh bases, sky bases, manual server crashes, invincible and one shot thralls, purge exploits, excessive land claim spam) but this is really a game breaking bug at this point. When will this game ever receive the necessary admin/dev actions that it used to have many, many years ago.

It almost feels intentional at this point. Constant dismissal and lack of accountability from the devs/admins/Funcom.

This is happening on every single type of server, Official PvE, PvP and PvE-C as well as private servers also. It is awfully painful having to constantly load up the game to test this just to be disconnected to the dashboard every single time.

Note: This “system” to report on the website is poorly designed. There should be a better format to complete this without having to copy and paste boxes you have already filled in. Just look at the state of the beginning information.

Dasselbe Problem, das ich schon eine Woche auf dem Server habe, wenn ich einen Dungeon betrete.

I and many others are having the same issue. The server that I regularly play on is currently unplayable. Everyone on the corresponding Discord server are not only experiencing the same with this server but with Official servers too. But then I looked at Downdetector and similar websites to confirm issues and they say there are none! I don’t understand what’s going on.

Este problema me está pasando hoy también a mi, en cuanto entro me expulsa tanto a mi como amigos que jugamos juntos también he probado el modo cooperativo y me expulsa igualmente tan sólo me deja jugar en el modo un solo jugador yo he reportado el problema a Foncum y espero que lo solucionen rápido porque yo tengo mucho tiempo y esfuerzo y no me gustaría perderlo

Same issue with me and everyone I know.

Lo mismo le está pasando a mi clan en Xbox. No podemos entrar al Servidor Oficial 2023, nos sigue expulsando al menú principal. Nuestra base se actualizó ayer y tenemos pánico de perder cientos de horas de progreso por el contador de deterioro. ¡Por favor, reinicien el Servidor 2023 lo antes posible!)

Same here. Game kept crashing, and a crash forced me into the Black Corsair graveyard with the undead, who killed me because I couldn’t fight back and the game crashed. So I am fighting the crashes to summon my corpse right now.

Edit to add: I lost my stuff because of these crashes. The thrall following me to a Black Corsair camp with only a truncheon may or may not have also been killed by skeletons. This is enough to make me quit, at least until you fix this.

I am having the same exact issues. All this money spent and can’t do anything. An I get a refund on my game. I quit playing it months ago because of the issues that I was having. Here I am deciding to give the game another chance. And the same issues are continuing to happen. You took my money and now you waste my time. It kind of feels like a racket

Same with me and guys I play with. @Dana please assist :heart_hands:t2:

Same here all servers of any type and single player crash instantly upon joining. Hello? Is anyone checking on this?

Same here hope it gets fixed soon

i found this. So it seems funcom planned this to free up the servers for dune without giving us a headsup and can’t reply to our complaints because they are busy testing/playing dune.:face_with_symbols_on_mouth:

Update: It is now the morning of the next day, all servers have restarted by default and surprise all servers are now permanently broken, still crashing immediately when trying to connect.

Does Funcom have no after-hours or international staff? It feels like they only operate daytime working hours and anything reported outside of EU working hours isn’t seem to until the next working day. The game is quite literally bricked, with absolutely no manual workaround or fix.

Thank you for bringing this to my attention.
I’ve poked the team about this so they can investigate further.
Could you please let me know on what servers (I need the server number) you’ve experienced this issue?

Every server. Not just a single server. It’s happening on every single server, official, non official, all game modes.

Are you still experiencing this issue and are you seeing the crashing in both single player and online official servers?

title says it all, I can log in but the minute i move more than 10 steps the game crashes and throws me to dashboard. have cleared cache, unplugged console for 5 minutes, and deleted other games to claim more space but still crashing

Platform: Xbox Series X
Issue Type: Crash
Game Mode: Online Private
Server Type: PvP
Map: Exiled Lands
Server Name: Kingdom Rise: Age of Legends RP 18+ Sygtu8Uh4q


Bug Description:

Every time I log onto the server the game crashes as graphics load in.


Bug Reproduction:

I signed into the server and waited for the graphics to render. It crashes after 30 seconds.

Basic Info:

Platform: Xbox Series S (also happens on series X)

Issue Type: Crash

Game Mode: Online Official

Server Type: PvE

Map: Exiled Lands + Isle of Siptah.

Server Name: All

Bug Description:

Unable to log on to any official server. Game crashes to Xbox dashboard instantly after after appearing in the world.

On my Series X it crashes after 10-15 seconds instead of instantly.

Bug Reproduction:

Log on. Crash.

I’m also having the same problem. Cleared cache, hard reset of Xbox, change graphics settings etc.

It also seems they have changed the official server message regarding new rules (basically just asking to report players - no actual different rules specified). I wonder if this is what is causing it since yesterday there was no problem at all, at best I can get 5 minutes on a server before it hard crashes again.

Xbox Series X also.

Unlike you have mentioned mine varies from crashing as the loading screen completes, crashing within 10 seconds on the server or crashing after about 5 minutes.

Edit: This is happening on every single type of server. Both official and non-official. Across all gamemodes.