The support ticket system tells you to use the forums, but then a admin tells me to use the support ticket. I am just trying to get a legit answer to why it says I am banned.
Why did you post this? It is not the same thing. I can play the game on non officials.
What makes you think I have a vac ban? Also my friend who aren’t vac banned have the same issue. Until a a dev tells me this is false information.
Funcom’s policy is to discuss bans privately.
You probably need to have your forum account privileges increased to send a private/direct message to a community manager to discuss the issue.
Therefore I will bring this post to @Ignasi attention with a little direct nudge. Do expect this forum post to be closed once the community management team is aware you have a private matter to discuss.
(Note: if your friend needs to get a banned lifted then he’s going to need to contact the community management team independent of you as Funcom deals with it with the affected account holder directly.)
As @Kwalya mentioned, please get in touch with any of our staff.
Thanks.