I keep disconnecting in server and can't play at all please help

Platform: PlayStation 5
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 3734


Bug Description:

I have been able to play just fine now the past couple days when I go to log in I cannot even get in the server it keeps loading for a long time and then I immediately disconnect. At times I load in but then I’m either falling through the map, stuck in my foundations and then I immediately disconnect. I tried other servers and I can log in just fine so it must be a server issue. Please can you guys please help as soon as possible please I need to be able to play again please and thank you.


Bug Reproduction:

I did not take any steps for this bug to happen it just started happening

Greetings @joeyguitardude ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidelines here: