I lost my char making a transfer

Game mode: [SELECT ONE] Online official | Online private | Single-player | Co-op
Type of issue: [SELECT ONE] Crash | Bug | Performance | Other
Server type: [SELECT ONE] PvP | PvE-Conflict | PvE
Region: [ Please enter your server region ]
Mods?: [ Are mods installed: Yes | No ]
Edition: [ Select one: Steam | Microsoft Store | Game Pass | Epic Games Store ]

Bug Description:

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help pls i make my transfer to official 6103 and i lost my char

Installed Mods:

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Steps to Reproduce:

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Game mode: Online Official
Type of Issue:Bug
Server Type: PVP
I went to transfer my character name was Poison. When i went to upload her she never showed back up. I am using no mods or have any installed

Hello Everyone,

Please send us your information so we can check the missing characters.

  1. Steam ID
  2. Origin server (where you were transferring from)
  3. Transfer server (where you were transferring to)
  4. Character name

Feel free to send it in a DM if you prefer.

1 Like

haaalp (つ ಥ_ಥ)つ my character is lost too

Steam ID: 76561198072235394
Origin server (where you were transferring from): 1301
Transfer server (where you were transferring to): 1300
Character name: Kayrin

Please make sure you reach out to our team over on Zendesk for further help with your missing character.
You can ream more here :point_left:

my character disappeared 2 days ago and I sent a request to Zendesk immediately, still no response… https://funcom.zendesk.com/hc/en-us/requests/40755

1 Like

character successfully restored! :grinning: thanks!!! :heart:


how you made your report?

Hi @robsaam

You can reach out to our team over on Zendesk (I’ve included the link)
Also feel free to read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures

Hope this helps!

Steam ID: 76561198287622150
Origin server (where you were transferring from): 1584
Transfer server (where you were transferring to): 6103
Character name: Maxy