Game mode: [SELECT ONE] Online official | Online private | Single-player | Co-op
Type of issue: [SELECT ONE] Crash | Bug | Performance | Other
Server type: [SELECT ONE] PvP | PvE-Conflict | PvE
Region: [ Please enter your server region ]
Mods?: [ Are mods installed: Yes | No ]
Edition: [ Select one: Steam | Microsoft Store | Game Pass | Epic Games Store ]
A clear and concise description of what the bug is.
help pls i make my transfer to official 6103 and i lost my char
If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section.
Steps to Reproduce:
Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:
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Game mode: Online Official
Type of Issue:Bug
Server Type: PVP
I went to transfer my character name was Poison. When i went to upload her she never showed back up. I am using no mods or have any installed
Please send us your information so we can check the missing characters.
- Steam ID
- Origin server (where you were transferring from)
- Transfer server (where you were transferring to)
- Character name
Feel free to send it in a DM if you prefer.
haaalp (つ ಥ_ಥ)つ my character is lost too
Steam ID: 76561198072235394
Origin server (where you were transferring from): 1301
Transfer server (where you were transferring to): 1300
Character name: Kayrin
Please make sure you reach out to our team over on Zendesk for further help with your missing character.
You can ream more here
my character disappeared 2 days ago and I sent a request to Zendesk immediately, still no response… https://funcom.zendesk.com/hc/en-us/requests/40755
character successfully restored! thanks!!!
how you made your report?
You can reach out to our team over on Zendesk (I’ve included the link)
Also feel free to read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures
Hope this helps!
Steam ID: 76561198287622150
Origin server (where you were transferring from): 1584
Transfer server (where you were transferring to): 6103
Character name: Maxy