Latrine from aquilonian bath set from bazaar not appearing in game, undelivered paid goods

[r3dsonj4]

Basic Info:

Platform: Steam
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 6110
Mods: no

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Bug Description:

The latrine purchased from the battlepass does not appear in the game.

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Bug Reproduction:

1. Buy the aquilonian bath set or whatever it’s called from the bazaar. 2. Don’t get what you paid for in the ancestral knowledge feats, the latrine appears no where in the repices.

[Tephra]

Aquilonian Bathhouse bundle missing recipe

Hello there fellow Exiles! We are aware of an issue affecting the Aquilonian Bathhouse Set in the Bazaar where you receive all the items but cannot craft the “Latrine” one and we are working on fixing this situation as soon as possible. We truly appreciate your patience and understanding in the matter and please do not hesitate in reaching out via our Help Center (using the “in-game purchase” request type) should you have further queries. Thank you to everyone who took the time to report this…

[LMN118]

We should not have to wait for them to push a large patch or content update to resolve this. This is the second time they have made this error, which I presume is just a case of someone being incompetent.

Can we have a blue response on a timeline for this to be fixed, or just refund the people who want to be refunded.

This is why I hate in game currency, it basically gives them carte blanche to scam customers since the original purchase relates to the currency.