Lost all my itens

Game mode: [Online | PVP server 3141
Problem: [ | Bug |
Region: [EU]

Lost all my itens in inventory. I log out last night in my base and when I return today I have nothing in inventory. I check event log and said that, respectively to all itens, that loot bag owned by me decayed, and the “x” item is lost…
what I should do to recover my itens?

Steps on how to reproduce issue:

If you are on PVP, you probably got raided. even if you didn’t, You can’t get anything back. You have to start over.

Like I said, all the itens decayed… not raided. I checked the event log

Even so:

Hello @Berna74, thank you for getting in touch!

Unfortunately, we’re unable to offer any assistance with the restoration of items.

If the death cause wasn’t a player or NPC, it could likely have been temperature related, as such we recommend depositing all your inventory in a chest which can prevent any possible loss of items should something happen to your character while you’re offline.

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